Choose your plan
We’re with you, no matter the destination
Global Assistance 24/7
Global Assistance 24/7
If you need urgent help
If you need assistance at your destination
If you face unexpected changes
In case of a medical emergency
How do we support you during your trip?
Your peace of mind starts here. With Asteroid Assistance, you have immediate, hassle-free support wherever you go. From the moment you purchase your plan to the resolution of any unforeseen event, we’re here to help you every step of the way.
Comprehensive medical care with no hidden costs.
From consultations to hospitalizations and emergency transport, including coverage for COVID-19 and chronic or pre-existing conditions.
Medical Coverage
Need a refund? Don’t wait weeks. With Asteroid Assistance, your claim is quick and hassle-free. Travel confidently knowing you’ll get your money back when you need it most.
Instant Reimbursements
Over 100,000 medical providers in 162 countries.
Wherever you are, you’ll have access to top-tier hospitals, certified specialists, and barrier-free assistance—fast.
Global Coverage
Your peace of mind is our priority. With Asteroid Assistance, you'll always speak with travel assistance experts—ready to help in any situation, in any language, at any time.
Real Human Support
Support available 365 days a year
Customer satisfaction rate
High-quality medical providers
Countries covered under our plans
Getting travel assistance with Asteroid Assistance is simple and hassle-free.
Discover how we’ve got your back at every stage of your journey—from choosing your plan to receiving help anywhere in the world.
How does my coverage work while I’m traveling?
Before your trip, choose the travel assistance plan that best suits your destination and needs. With medical coverage, emergency support, and baggage protection, you’ll be prepared for any unexpected event.
Acquire your Asteroid Assistance Plan
Enjoy every destination with the peace of mind of having immediate assistance at any moment. From take-off to your return, we’ve got you covered.
Start your journey worry-free
Illness, accident, or an issue with your luggage? Don’t worry. With Asteroid Assistance, you have access to medical care, telemedicine, emergency transportation, and destination assistance, 24/7.
An unexpected emergency arises
Contact our multilingual and specialized assistance team, available 24/7. You’ll receive immediate guidance and the best solution for your situation.
Request your Assistance Service
Depending on the emergency, you’ll receive medical care, transportation, reimbursement, or personalized assistance to resolve the issue. Our goal is for you to continue your journey in total peace of mind.
Receive a fast solution to your need
Once the issue is resolved, continue your adventure worry-free. With Asteroid Assistance, you’ll always have support when you need it most.
Resume your trip and keep enjoying
Prime Plan 150K
Premium coverage with VIP access and unlimited assistance anywhere in the world.
Basic Plan 30K
Standard Plan 50K
Great for tourists and business travelers who want extra coverage and assistance.
Superior Plan 100K
Ideal for frequent travelers and digital nomads needing global medical support.
Every traveler is different, and Asteroid Assistance gets that.
That’s why we offer plans designed for every need and destination. Choose the coverage that fits you best and travel with peace of mind, knowing you’re supported at all times.
Find Your Ideal Assistance Plan
Perfect for short trips in Latin America, with essential medical and travel support.
We have answers to your questions.
Unlike traditional travel insurance, which generally reimburses expenses once you're back home, a travel assistance plan like Asteroid Assistance offers immediate, real-time support with no bureaucratic procedures at your destination.
1. Contact Asteroid Assistance through our 24/7 hotline or WhatsApp.
2. Share your location and symptoms so we can direct you to the nearest affiliated medical center.
3. Receive care without upfront payments – We handle billing directly with the hospital.
4. If medical transportation or evacuation is needed, our team will coordinate the entire process to ensure your safety.
With medical coverage ranging from $30,000 to $150,000 USD, you’ll be protected wherever you go.
• Compensation for additional expenses (lodging, transportation, meals) if the delay exceeds 12 hours.
• Reimbursement for trip cancellation if you are unable to travel due to illness, family emergency, or other covered reasons.
• Rescheduling support and assistance with itinerary changes, ensuring you reach your destination without hassle.
• Check your plan limits and contact our team for immediate help.
• Tracking service: Follow-up and tracking of luggage with airlines and local authorities.
• Compensation for total loss: If the airline declares the luggage unrecoverable, you’ll receive compensation based on your plan.
• Reimbursement for delayed luggage: If your bag takes more than 6 hours to arrive, we’ll reimburse you for essential items purchased.
You only need to submit a loss report, and our team will handle everything else.
• Medical attention in emergencies related to pre-existing conditions.
• Hospitalization and treatment in case of complications due to COVID-19.
• Diagnostic testing and monitoring if you show symptoms during your trip.
• Extended coverage during mandatory medical quarantine if you're unable to return home.
Please check your plan for specific coverage amounts and limitations.
You can contact us through:
• Direct call to our international 24/7 assistance center: +1 (786) 257 0040
• WhatsApp for immediate help and fast response
• Email for scheduled medical consultations or second opinions
• Access to a broad network of hospitals and medical providers
Regardless of where you are, our team is ready to support you every step of your journey.
We’ve received your request and our assistance team is already working to help you. We’ll be in touch shortly with the best solution for your trip.
Your peace of mind is our priority.