Refund Policy

At Asteroid Assistance, we’re committed to offering not only premium travel assistance coverage
but also a clear, fair, and transparent refund process. Our Refund Policy follows the highest
industry standards to ensure your complete confidence in every purchase.

Eligible Refund Scenarios:
(a) Full Refund Before Coverage Start Date:
• You may request a full refund if you cancel your plan before the coverage start date.
No administrative fees will apply.
(b) Duplicate Policy Purchase:
• If you accidentally purchased more than one policy for the same trip period, you can
request a refund for the additional policy. Supporting documentation may be
required to process the request.

Refunds Are Not Available In the Following Cases:
(a) If the refund request is submitted after the coverage start date.
(b) If any claim has already been filed under the policy.
(c) For plans explicitly marked as non-refundable at the time of purchase (including
promotional offers, discounted rates, or plans purchased through third-party vendors).
(d) In cases where the cancellation is due to personal reasons unrelated to this Refund
Policy.

Important Considerations:
• Refunds will be issued using the same payment method used for the original purchase.
• All refund requests must be submitted in writing to: info@asteroidassistance.com prior
to the coverage start date.
• Asteroid Assistance reserves the right to request additional documentation to validate
any refund request.

Your peace of mind is our mission. If you have any questions or require further assistance
regarding this policy, feel free to reach out to us. We’re always ready to help!

Asteroid Assistance Refund Policy